Take out cancellation insurance with Delta Air Lines
Why Allianz Travel Insurance? Quite simply, because it is the benchmark in the travel insurance and assistance market. Each year, more than 40 million people choose its services to protect their travel programs and protect them around the world. It has a 97% customer satisfaction rate and its award winning support staff are available to help you anytime, anywhere.
Test the TravelSmart app
The award-winning TravelSmart program lets you view your coverage on the go, easily submit a claim, get help and more, all from your smartphone.
If you're not completely satisfied, you have 15 times (or more, depending on your state of residence) to request a refund, as long as you haven't started your pledge-initiated journey. Premiums are non-existent after this period.
Rental Car Damage Protector may not be available in most countries. Coverage is not available in all states or for multiple vehicles. This policy does not provide any liability insurance and does not comply with any tax liability laws, or any other legislation respecting automobile policy. Rental vehicle damage and coverage, once purchased under the Annual Plan, is not available to residents of KS, TX and NY. To get WA taxpayers, rental car damage and theft coverage may not be available in most programs. Monitor the details of your strategy for more information.
Plans are only available to US residents and may not be available in most jurisdictions. Allianz Travel Insurance products are distributed by Allianz Global Assistance, both the Accredited Manufacturer and Secretary of Programs and also a subsidiary of Jefferson Insurance Company. The insured will not obtain any particular advantage or benefit as a result of the association between AGA Service Company and Jefferson Insurance Company. The strategies include insurance benefits and support services. All non-insurance support solutions purchased are provided by AGA Service Company. Unless explicitly stated otherwise below, you are responsible for any costs you incur against third parties.
Medical security and emergency assistance: 24/7 and concierge services wherever you travel with Delta Air Lines
If you're not completely satisfied, you have 10 times (or more, depending on your state of residence) to request a refund, as long as you haven't started your excursion or initiated a pledge. Premiums are not refundable after this period. Allianz Global Assist is a reliable Delta spouse and a pioneer in the travel insurance and assistance market.
What are the alternatives?
- International flight
Stay safe when traveling abroad. Even the US State Department advocates excursion protection, as many health insurance policies will not cover you outside the country.
For those experiencing a medical crisis smothered beyond the United States, travel insurance can help you find a hospital, then cover treatment and get you home safely. In addition, it will include trip cancellation coverage, emergency health security, 24-hour assistance and concierge services, and much more.
Reimbursement of covered emergency dental or medical hygiene expenses incurred during your trip.
Arrange and pay for medically necessary transportation after an accident or covered illness to an appropriate medical facility for treatment and to receive you at home after therapy.
Will reimburse your prepaid, non-refundable travel expenses if you need to cancel your trip for a covered reason.
Reimbursement of the fresh, non-refundable portion of your trip and any increased transportation costs required to return home or to continue your trip for a covered reason.
Reimbursement of meals and accommodation as soon as your trip is delayed by a few consecutive hours. Reimburses the replacement of damaged, lost or stolen baggage and personal results.
Refunds for replacement of essential items if your baggage is delayed for 24 hours or more.
Reimbursement of airfare costs if you wish to change a travel itinerary for a covered reason.
Turn your trip into a VIP experience. These travel specialists can offer you destination information, make restaurant reservations, find tickets for shows and more.
Help is just a phone call away. Our team of multilingual problem-solvers can be called upon to assist you in legal, medical and travel-related crises.
- Domestic flight
The insurance will reimburse your prepaid, non-refundable travel expenses if you need to cancel your trip for a covered reason.
Reimbursement of the fresh, non-refundable portion of your trip and any increased transportation costs required to return home or to continue your trip for a covered reason.
Reimbursement of covered emergency dental or medical hygiene expenses incurred during your trip.
This company arranges and pays for medically necessary transportation after a covered accident or illness to an appropriate medical facility for treatment and to receive you at home after therapy.
Reimbursement of meals and accommodation as soon as your trip is delayed by a few consecutive hours.
Reimbursement of airfare costs if you wish to change a travel itinerary for a covered reason.
Turn your trip into a VIP experience. Our travel specialists can offer you destination information, make restaurant reservations, find tickets to shows and more.
For advice on COVID-19 claims, please see our Coverage Alerts (Travel, Event Ticket).
Locating your coverage
Allianz will like to make your promises experience as easy and convenient as possible. To start your own claim, she'll need to review your coverage, and for that she needs two tips:
- Your mailing address or the amount of coverage; as well as your departure date or purchase date of coverage.
For example, your policy amount corresponds to the files you received when purchasing your policy. Understand the complaints procedure.
Please see this page. Make your complaint here.
Understand the complaints process
No one wants to spend their time making a complaint. But if you really need to submit a complaint, you want it to be as easy as possible. Learn the fundamentals of the claims process, such as helpful ideas for making depositing easier and faster - which can mean money in your pocket sooner.
This is exactly what you will need to submit if you file a claim:
- Give a brief overview of the episode linked to a complaint,
- Who had been involved, such as the policyholders concerned,
- What happened,
- Once the event has occurred, including the times and dates when the episode occurred
- How the incident influenced you / caused your losses
List your losses and the volume you are looking for. If your program covers them, this can include things like:
- Non-refundable excursion expenses
- Missing, stolen or broken baggage
- Costs of food, accommodation or toiletries in the event of insured accidents
- Medical bills
- You will need to contain any receipts or quotes saved for your own losses.
- Provide documentation in the episode to help us verify your claim.
- View the files required for particular items you may have to submit for different types of claims.
When reviewing your plan records, write down your policy amount and keep it on hand when documenting your claim. This may contain receipts, official reports, medical records, photographs and other necessary documents. Claims specialists will carefully review these records to fully understand your position and verify your losses, so it is important to collect as much information as possible. You can also document by phone at 1-888-497-6992.
Be sure to include your own name and policy number on any instructions you email.
If you are making a claim for many events (for example, you dropped off your luggage and were hospitalized on the exact same trip), document everything at the exact same time for faster processing.
Make sure your mailing address and payment information is correct before finalizing your claim.
If your payment is for someone other than the insured person, call 1-888-497-6992.
Inadequate documentation can lead to delays, so it is essential that you submit all the necessary files for your unique type of claim. Make sure that all records you send are complete and legible.
This company is HIPAA Compliant, therefore, all health care records you submit to us are kept confidential (note that due to HIPAA guidelines, we cannot ask your doctor to provide health care records to us. health on your behalf).
When you register online, you will upload your support documentation from the Submit your claim documents section (uploading only means that you move a copy of the file on your personal computer to our platform).
About the bar that says Select Document Type, click the gray arrow. You will then find a list of record types.
From the list provided, select the type of document you are uploading (if nothing else in the list matches your record type, choose Other).
Just click on the dark select button and then choose the file you need to download. As soon as you decide on the document, it will be uploaded to your own system. We do not accept shared documents, such as Google Docs.
Avoid putting all your files in one big file. Documents larger than 7MB are likely to be too large to upload.
If you are sending your confirmation by email or fax, be sure to add your name and policy number to everything you submit. You will also receive your claim reference number in a confirmation email from claimsinquiry@allianzassistance.com (if you cannot find a confirmation email, consider checking your junk file). Make sure you keep your claim reference amount - you'll use it to review the status of your claim.
If you would like to change the facts of your original claim or file a second claim, call us at 1-888-497-6992. This business processes thousands of complaints every week, and their specialists need time to thoroughly review all of your information and related documentation.
A claims reviewer can review your claim to make sure it's the perfect type of claim for which you have enough information for people to accept it. This may mean that you will want to submit additional or new documents to your claim.
Once a Complaint Reviewer has completed the assessment of your complaint, we will send you an email with the status of your updated complaint, for example if we want additional documentation.
When she needs the additional documents, send them out whenever possible and include your claim number on everything you submit, otherwise your claim could be postponed.
It's easy to view the status of your claim anywhere online. Obtaining the amount of your claim will allow you to find out your status more quickly.
Remember that submitting a complaint is not a promise of payment. But if your request is still denied, you can still send in new supporting documents and request that your request be reconsidered.
If your claim is approved, you will be notified by email and your status updated online. You will receive your money through the payment process you chose when registering your request.
When for some reason the direct debit or credit card payment fails (this can happen if your phone number is wrong), you will receive a check at the registered address.